Accessibility Statement
Effective Date: 7 November 2026 · Last Updated: 7 November 2026
We want everyone to be able to find, view and download their event photos on Cosnap, including people who use a keyboard, a screen reader, zoom or other assistive technology.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA on www.cosnap.ai, and to bring the Cosnap portals and the Cosnap iPhone app to the same level.
What we have done
Text and links meet the WCAG contrast ratio of at least 4.5:1 against their background.
Every button and link shows a clear outline when you reach it with the keyboard.
A "Skip to content" link is the first thing the keyboard reaches on each page, so you can jump past the menu.
Images have text descriptions, and decorative animation is hidden from screen readers.
If your device is set to reduce motion, our animations stop.
What we are still working on
We have not yet fully tested the photographer, brand and user portals, checkout, or the iPhone app with assistive technology. Some parts of these may be hard to use. We are reviewing them and fixing problems as we find them.
Tell us about a problem
If something on Cosnap is hard to use, or you need a photo, page or document in another format, email info@cosnap.ai with the page address and a short description of the problem. We aim to reply within 5 business days.
Contact Us
Cosnap Photos LLC
131 Continental Dr, Suite 305, Newark, DE 19713, United States
Accessibility feedback: info@cosnap.ai
https://cosnap.ai